Technical Support Latest Topics

[TEMPLATE] Refund Request

Wed, 06 May 2026 17:53:59 +0000

In order for our and your convenience, please copy paste this template and fill in the information when making your refund request topic.
For your topic name, use [Refund Request] *YourName*

Your Name:
Item Name + Amount:
Coordinates (format x, y, z):
Coordinates of Death Tablet placed in a chest:
Description of Issue:
Screenshots (Optional):

Notice!
If you are caught lying in your refund request, any further refund requests made by you will be denied unless you provide screenshotted proof of you having the items.
Any Items with Metadata that isn't listed in your topic (Enchantments etc.) will not be refunded or refunded in basic form.

[TEMPLATE] Command Request

Wed, 06 May 2026 17:53:42 +0000

If you wish for any extra commands for in-game usage, please copy paste this template and fill in the information when making your Command Request topic.
For your topic name, use [Command Request]*YourName*

Requirements:

No record of any kind of command abuse
A donor rank of Sponsor or Sponsor+
A relatively clean ban record

Account Name:
Rank:
Requested Commands:
Reason for Request*:

* = (Add the reasons for each command you are requesting)

Notice!
Abuse of permitted commands will result in you having your requested commands revoked with complete denial of granting any future command requests.

[TEMPLATE] Inventory Rollback Request

Wed, 06 May 2026 17:53:19 +0000

In order for our and your convenience, please copy paste this template and fill in the information when making your inventory rollback request topic.
For your topic name, use [Inventory Rollback Request]*YourName*

Your Name:
Time/Date (Post a time/date when everything was fine) (day/month/year):
Description of Issue:
Screenshots (Optional):

[TEMPLATE] Claim Rollback Request

Wed, 06 May 2026 17:52:55 +0000

In order for our and your convenience, please copy paste this template and fill in the information when making your rollback request topic.
For your topic name, use [Claim Rollback Request]*YourName*

Your Name:
Coordinates: (use format xyz: 1845 64 2374)
Time/Date (Post a time/date when everything was fine)(day/month/year):
Description of Issue:
Screenshots (Optional):

[TEMPLATE] Claim Removal Request

Wed, 06 May 2026 17:52:36 +0000

In order for our and your convenience, please copy paste this template and fill in the information when making your claim removal topic.
For your topic name, use [Claim Removal]*NameOfClaimOwner*

Your Name:
Claim Leaders Name:
Coordinates of claim (use format xyz: 1845 64 2374) :
Claim members:
Reason for request:
Screenshot of town members activity (optional, but recommended):

Commands:

/seen - This commands lets you see when the player was last online
/claiminfo - This commands lets you see the claim members.

Notice!
Claims will not be open to raid, the chunks will be regenerated to their original state OR set to Stone/Dirt. When that has happened, only the claim will be removed. For a claim to be eligible to be removed all members of the claim need to have an inactivity of 28 days. This does not guarantee a claim wipe and the call is always up for staff to decide.
IF you are a staff member requesting a town removal DO NOT show a printscreen of the /seen command. IP-addresses should be private.

[TEMPLATE] Buycraft Issue

Wed, 06 May 2026 17:52:16 +0000

Please make the title of your post [Buycraft Issue]*name*

In game name:

Proof of Purchase:

Description of Issue:

Date/Time of Purchase:

Items/Rank Bought:

Screenshots (Optional):

Any other important information:

Proof of purchase includes: PayPal Receipts, Transaction ID, and The Confirmation Email you received